Systems Administrator

Reporting to the I.T Manager

SB is an award-winning Creative Production Agency with an international reach that produces beautiful imagery and digital solutions for Brands and advertising agencies.

We were the original pioneers of digital retouching in 1991, and one of the very first post production studios to fully harness the potential of CGI and develop in-house capability. Today, we continue to innovate and stretch creative and technical boundaries, with fully integrated production that encompasses everything from CGI, motion and VFX to shoot production and VR


We are currently looking to hire an experienced Systems Administrator to join the Support Services team. You will play a key role in the delivery of high quality technical support for the business, whilst delivering exceptional customer satisfaction and a personalised service in both troubleshooting and project related work. The team currently work remotely, but the role will be predominantly office based (subject to Covid restrictions) from June onwards, with the opportunity for flexible remote working.



Key Responsibilities

  • Ensuring workstations are fully functional, job specific and up to date
  • Providing helpdesk 2nd line support and managing system issues
  • Monitoring of storage systems and backup processes
  • Developing system OS builds and application deployments
  • Performing workstation and server software upgrades
  • Ensuring the asset management system is up to date
  • Administration of the backup and archive system
  • Monitoring of the enterprise endpoint security system
  • Basic administration of the enterprise firewall
  • Managing software license administration



Daily Duties

  • Checking firewall, IPS, proxy and switch systems for irregularities
  • Checking storage servers for optimal performance and errors
  • Supporting the first line engineer, prioritising and managing the progression of tickets
  • Responding to reported system issues and troubleshooting
  • Planning and carrying out project work, liaising with and updating the IT manager on progress
  • Performing scheduled updates to servers and workstations
  • Providing training to other members of staff


Desired Skills and Experience

  • Windows 10 administration and troubleshooting
  • Working knowledge of Windows Servers 2012 / 2016 / 2019
  • Experience of macOS, Linux (CentOS / Ubuntu)
  • Familiar with virtualized systems (VMware vSphere)
  • Experience of scripting, programming and command line tools
  • Good knowledge of Windows domains (AD, GPO, etc)
  • System imaging and application deployment using SCCM
  • Some experience of AWS
  • Strong and demonstrable troubleshooting skills in all areas
  • Helpdesk and asset management systems
  • Experience of backup solutions and strategies
  • Excellent storage fundamentals
  • Solid understanding of networking concepts, TCP/IP, LAN/WAN, DHCP, DNS
  • Project planning and management skills
  • Workstation and server hardware upgrades
  • Some experience of production software (Maya, Nuke, Deadline, Adobe CC etc.)



Qualities needed for this position

  • Organised and extremely detail oriented
  • Able to think analytically and adept at problem-solving
  • Excellent communication skills
  • Must be contactable outside of office hours and willing to work flexible hours when required
  • Calm and clear thinking under pressure
  • Resourceful and self-motivated
  • Positive, can-do attitude, self driven and enthusiastic
  • Keen for new experience, responsibility and accountability
  • Trustworthy and honest
  • Reliable and always on time
  • Strong interpersonal skills


Meet our People

Marie Boutteçon

You are absolutely AMAZING. We have no words! Imagery is splendid and the details - I mean - when the bubble is exploding and transforms into metal; and the movement of the pretty snake. We are full of joy and happiness today. Thank you for your fabulous work, I would love to hug you all right now! We are very lucky we met and now we can say to all the world, you are the best creative studio ever!

Marie Boutteçon
Lee Irvine

“As I mentioned it was very well received, with various comments being made on its realism, lighting and quality. “Very lifestyle”, “Painterly feeling” and “great attention to “colour temperature” are some of the (paraphrased) complements that were mentioned.

Lee Irvine
Brand Visualisation Manager
Nathan Stokes

I wanted to personally thank you all for your hard work bringing our concept to life. The client is very happy and so are we. The detail and time you have put into it shows. I’m excited to use it in our materials!

Nathan Stokes
Senior Art Director
Francine D’Amico

Lizzie, Andrew and everyone who worked on this were fantastic, as usual. I absolutely love working with your team and I hope we can do it again very soon. The client and my team are thrilled with the image. It is beautiful.

Francine D’Amico
Senior Producer
Vector (2)

Can't wait to work with you all again! I know it was a HUGE ask! And you came through like rockstars! So a HUGE thank you is in order! The clients at the pitch were impressed with all the visuals! Cheers, your new art fan!

Samantha Rodriguez
Inventiv Health